guarantees, shipping & return policies
We guarantee all our products to be brand new and fully as described. We ship no
blemishes, seconds, or any inferior variations.
We also guarantee that your shopping experience will be a secure and enjoyable
one. If your shopping experience is substandard in any way,
please contact us.
All of our products are shipped within 1-2 business days. Should a product be
out of stock, we'll notify you of the delay immediately. If that happens (not
likely), we will ask if you prefer to cancel your order.
We stand behind every product we sell. If you are not absolutely pleased with
your purchase - for any reason - we will be happy to make an exchange or refund
the purchase price. Simply return the item to us within 30 days via insured
parcel post or UPS to...
Craft Company No.6
785 University Avenue
Rochester, NY 14607
Returned products must be in like-new condition with original packaging and
materials. A receipt must accompany all returns. A 10% re-stocking fee will be
applied towards your refund. We will waive the re-stocking charge if the date on
the return shipping label is within 7 days or the date the package was received.
Shipping charges will not be refunded.